Prejudice and cultural bias are often developed and exacerbated by a lack of knowledge about groups outside of our own. A fear of the unknown. Organizations can no longer afford to ignore the expanding cultural diversity that has become the fabric of the US workforce. The rhetoric of tolerance by previous generations is no longer acceptable. Work environments that allow for reciprocal understanding of various cultures have quickly become an important factor of employee satisfaction.
This session aims to recognize the importance of improving cultural communication competency, while offering several practical methods to support longterm behavioral change. This course will also challenge participants to think more about their own practices and how this knowledge might help create an even more inclusive workplace. This session can be packaged with the Unconscious Bias module for a more expansive discussion on Cultural Competency.