This information-intensive and interactive training is designed specifically to develop culturally competent leaders and to cultivate an organizational culture of understanding and respect. It will also allow leaders to navigate diverse spaces, respond to - and decrease - cultural conflict. The objective of the training is to facilitate sustainable, long-term cultural change within your leadership team and organization. 

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This course is for employers and their employees who wish to adopt and foster a rich, diverse and inclusive workplace. It may be presented as part of on-the-job training for new employees or professional development for existing employees. Employers are encouraged to participate in this training as well in order to fully understand the role of a corporation in relation to diversity and inclusion training, awareness, adoption, and action.

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Outline of Topics & Activities

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Module One: Introduction to Diversity & Inclusion

• Review of Objectives/ Logistics of Workshop

• Difference between diversity and inclusion 

• Activity

 

Module Two: Understanding Diversity at a Deeper Level

• What is diversity and how does it apply to the workplace?

• Activity 

 

Module Three: Understanding Stereotypes in the Workplace

• Identifying your own stereotypes

• Working with biases in the workplace

• Activity

 

Module Four: How to Break Down the Barriers to become Diverse and Inclusive

• Identify barriers and biases

• Activity

 

Module Five: Improving Communication Skills in the Workplace

• Verbal communication cues and triggers

• How to listen effectively 

• Activity

 

Module Six: How to Improve Non-Verbal Communication Skills in the Workplace

• Taking ownership of your communication skills

• How to read others’ communication skills

• Activity

 

Module Seven: Sensitivity in the Workplace

• How much is too much? 

• Where do you draw the line? 

• Activity

 

 

Module Eight: Discrimination and How to Handle it

• What to do if you experience discrimination or have to facilitate issues related to discrimination

• Strategies to prevent discrimination

• Activity

 

Module Nine: Managing Discrimination and Inclusion Complaints

• Gather the facts

• Determine solutions for a positive outcome

• Activity

 

Module Ten: Conclusion and Overview

• Review of Modules

• Creating a plan for workplace diversity and inclusion goals

• Activity

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